Everything you need to know about our terms, privacy, and policies
Last updated: February 2026
Important: This document is an electronic record under the Information Technology Act, 2000. Please read carefully before using our services.
This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011 for the domain eziqr.in ('Website'), including related mobile site and application (hereinafter referred to as 'Platform').
The Platform is owned by +918920222922, a company incorporated under the Companies Act, 1956 with registered office at 553 Naipura, Loni, Ghaziabad 201102.
Accessing, browsing or using the Platform indicates your agreement to all terms and conditions. Please read carefully before proceeding.
You agree not to use the Platform for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws. You must pay charges associated with availing Services and indemnify Platform Owner against any claims arising from your breach of terms.
These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts in India.
Your data protection & privacy rights
This Privacy Policy describes how +918920222922 collects, uses, shares, protects and processes your personal data through eziqr.in. We do not offer any product/service outside India and your personal data will primarily be stored and processed in India.
We collect your personal data when you:
Security Alert: We will never ask for your debit/credit card PIN, net-banking or mobile banking passwords via email or call.
We use your personal data to:
We adopt reasonable security practices to protect your personal data from unauthorized access, loss or misuse. Once in our possession, we adhere to security guidelines and offer secure server access.
Users are responsible for protecting their login credentials and password.
Access and update your personal data through Platform functionalities
Option to delete your account via profile settings
Contact Grievance Officer to withdraw consent
Data retained only as long as necessary or required by law
How to cancel orders or request refunds
Request cancellation within 7 days of placing order
Approved refunds processed within 14 days
Exchange & return guidelines
Returns or exchanges accepted within first 7 days from purchase date
Item must be unused and in same condition as received
Must have original packaging intact
Replaced if found defective or damaged
Certain categories (identified at purchase) are exempt from returns/refunds. Sale items may not be eligible for return/exchange.
Delivery information & timelines
Orders shipped through registered domestic courier companies and/or speed post only
Orders shipped within 7 days from order date or as per agreed delivery date
Our support team is here to help you
Monday - Friday (9:00 AM - 6:00 PM)